Create a User and Assign Roles
Goal: add a person who can log in to GEM — web, mobile, or API — with the right level of access.
Define an Access Rule
Goal: link a physical credential — a PIN or RFID card — or an exit/call event to an action, so presenting a credential at a door unlocks it (or runs a macro, or just logs the event).
Set Up a Notification Profile
Goal: control how and when people get notified — which channels (SMS, email, web push) and during which days and hours.
Create a Role
Goal: define a permission set — installer, homeowner, guest, viewer — that you can assign to users.